This is a reminder, as part of the maintenance of the water distribution system we will be converting to free chlorine starting the week of January 22. THE DISINFECTANT CHANGE FROM CHLORAMINES TO CHLORINE REQUIRES SPECIAL CARE FOR AT HOME DIALYSIS PATIENTS AND AQUARIUM OWNERS.

Best Trash will have the recycling truck and the trash truck in Terra Nova again tomorrow to pick up whatever recycling/trash was not picked up on Monday. Please have your recycling bins and trash bins out by 7am tomorrow morning, Thursday January 18th.

H2O innovations has transitioned to a new billing software. All residents will have new account numbers and your old account number has been deactivated. In order to pay your December bill, you will need to register for the new customer portal. An email was sent out to all customers on December 20th with the information necessary to get set up with the new software. If you did not receive the email, you can call or email H2O and they can help you to get started. Their number is (281)353-9756 or you can email them at customercare@h2oinnovation.com

Residents of Louetta Road Utility District

As part of the maintenance of the water distribution system and to improve the long-term water quality, Louetta Road Utility District, in conjunction with Terranova West Municipal Utility District will be temporarily changing the treatment chemical used to disinfect the water supply. This is being done to help address the water quality issues that were experienced this past summer. As this change can only be done when we are not receiving surface water, the treatment is a single event and not practical for normal operation. This will result in a slightly different odor and taste to the water. This project will be initiated the week of January 22, 2024. The entire project will take about 3 weeks.

We will send out additional information as we get closer to implementation of work.

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