Water Odor

Some residents have been noticing a slight odor in the water. Our water operator is aware and is changing the water source and will be flushing to bring this new water into the system.

By |2024-09-06T18:30:57-05:00September 6th, 2024|

Water Quality

Please call H2O if you experience any water quality issues. It is important that they know of any concerns, so that they can address the issue. Their number is 281-353-9809.

By |2024-09-06T18:30:42-05:00September 5th, 2024|

Water Plant Operation

The TN water plant lost power about 30 minutes ago but, as designed, the backup generator kicked on and is powering the plant.

Water pressure is normal throughout the District. There are no water quality issues.

By |2024-07-08T08:18:42-05:00July 8th, 2024|

Terra Nova Low Water Pressure

The reason that the water pressure was low in Terra Nova was because the Terranova West MUD Power was out at the water plant, the power, however, has been restored and the system is going to be flushed.

By |2024-06-23T14:47:59-05:00June 23rd, 2024|

Winter Freeze Preparation

H2O Innovation staff will be mobilized and standing by to deal with water main breaks and water plant issues.

If you experience a pipe freeze on your side of your water meter outside your home, H20 can only turn your water off at the meter. If you have a pipe broken inside your home, you can isolate your private cut off usually located on the side of your home below your water spigot. Or inside the garage. It’s a good idea to have the names of a couple of plumbers should you need them, as H2O does not repair homeowner private water lines.

Freeze Preparation Tips

  1. Wrap outdoor and garage pipes.
  2. Remove water hoses and wrap water spigot.
  3. Drain and turn off sprinkler systems.
  4. Turn off water to your washer if in garage.
  5. If you leave your house before a freeze, turn off the water at your private cut off valve and leave your heat on.

Protect your pipes when it freezes!

  1. Open cabinets under sinks to let your house’s heat warm the pipes.
  2. If your pipes freeze, turn off the water at your private cut off valve. This prevents broken pipes from leaking into the house after they thaw.

By |2024-01-12T20:47:27-06:00January 12th, 2024|

Maintenance of the Water Distribution System

Residents of Louetta Road Utility District

As part of the maintenance of the water distribution system and to improve the long-term water quality, Louetta Road Utility District, in conjunction with Terranova West Municipal Utility District will be temporarily changing the treatment chemical used to disinfect the water supply. This is being done to help address the water quality issues that were experienced this past summer. As this change can only be done when we are not receiving surface water, the treatment is a single event and not practical for normal operation. This will result in a slightly different odor and taste to the water. This project will be initiated the week of January 22, 2024. The entire project will take about 3 weeks.

We will send out additional information as we get closer to implementation of work.

By |2024-01-15T14:34:20-06:00November 21st, 2023|
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